What are the Spa's hours?
How & When should I make my appointments?
What is the Spa's cancellation policy?
What if I have special medical conditions?
We recommend that you check with your physician before visiting the Spa. Please notify the Spa of any special needs or concerns when you book your services. Your therapist will also briefly review your health history with you before beginning your service. If (s)he believes that the service you are scheduled for is unsafe based on any information given, (s)he may recommend canceling the service, booking another service or modifying the service to make it safe for you. As we are most concerned about your safety and comfort, the Spa reserves the right to refuse service to any guest at any time.
If I'm pregnant what services can I receive?
Expectant guests may receive any nail, hair or makeup services, and facial services that do not include a peel or Vibraderm. Once you are safely into your second trimester, pregnant guests may receive a prenatal Swedish massage. Most expectant moms can also enjoy hydrotherapies. We recommend that you check with you physician before booking any Spa services. We will not perform wraps, hot stone services or deep tissue work on expectant guests.
What are my responsibilities as a guest?
Please advise our staff of any special requests, sensitivities or allergies, if you are pregnant, nursing or taking any medications. We will use this information to keep you comfortable and safe throughout your Spa experience. Please notify us of any discomfort or preferences regarding room temperature, music volume or massage pressure during your Spa experience.
What should I bring to the Spa?
What should I wear during my massage?